Taking Bold Steps to Keep Teen Users Safe on Character.AI

Key Highlights

  • Character.AI announces significant changes to its under-18 platform.
  • The company will remove open-ended chat with AI for users under 18 by November 25.
  • New initiatives include age assurance functionality and the establishment of the AI Safety Lab.
  • A focus on creating safe spaces for teens while fostering creativity remains a priority.

Introduction to Character.AI’s Commitment to Teen Safety

Character.AI, a leading platform in artificial intelligence (AI) entertainment, has made significant strides in enhancing the safety of its teenage users. The company’s mission is to provide an engaging space that nurtures creativity while ensuring a secure environment for everyone, particularly young individuals. Over the past year, Character.AI has invested considerable resources into developing unique features aimed at under-18 users.

New Initiatives: Safeguarding Teen Users

As part of its ongoing commitment to digital safety, Character.AI is introducing several new initiatives designed specifically for teen users. One of the most notable changes involves removing open-ended chat with AI for all users under 18 by November 25, 2025. This decision stems from concerns raised by recent news reports and feedback from regulators regarding potential risks associated with unrestricted AI interactions.

“We are making these changes to create a new experience for our under-18 community,” said a spokesperson from Character.AI. “Our goal is to set a precedent that prioritizes teen safety while still offering young users opportunities to discover, play, and create.”

Additional Measures: Age Assurance and the AI Safety Lab

In addition to removing open-ended chat, Character.AI will also implement age assurance functionality. This tool aims to ensure that users receive the appropriate experience based on their age. The company has developed an in-house age assurance model and plans to integrate it with leading third-party tools such as Persona.

Furthermore, Character.AI is establishing a dedicated non-profit organization called the AI Safety Lab.

Funded by the company, this lab will focus on developing innovative safety techniques for next-generation AI entertainment features. By fostering collaboration with other experts in the field, Character.AI hopes to advance the state of AI safety and share its findings.

A Commitment to Future Innovation

While these changes mark a significant shift for Character.AI, the company remains committed to continuing its mission of promoting safe digital environments. “We want to set an example that prioritizes teen safety,” stated the spokesperson. “Despite the challenges, we believe our approach will help create more engaging and secure experiences for young users.”

Character.AI encourages ongoing collaboration with safety experts, regulators, and other stakeholders as it continues to develop new features aimed at fostering creativity, discovery, and community among its user base.

A Note to Our Under-18 Community

To our users under 18: We understand that this is a significant change for you. While we deeply regret eliminating a key feature of our platform, we believe it’s the right thing to do given the questions raised about how teens interact with new technology. During this transition period, we are working on new ways for you to play and create with your favorite Characters.

If you need support or further information, please visit the resources provided by Character.AI. We are committed to building more fun and engaging experiences for you in the future.

“We want to set a precedent that prioritizes teen safety while still offering young users opportunities to discover, play, and create.”

Character.AI Spokesperson